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Then check to see if the problem with the app is fixed. If you didn't get the app from the App Store, redownload the app on the app developer's website. Then check to see if the problem with the app is fixed.ĭelete the app. When you do this, you might lose data that was stored in the app. Or if you didn't get the app from the App Store, look for updates to the app on the app developer's website. If updates aren't available for the app, update the software on your Mac. To see if updates are available for the app, open the App Store, then click Updates.

Restart your Mac. Then check to see if the problem with the app is fixed. If the app won't quit, force the app to quit. Since the app isn't opening as expected, please go through the suggestions outlined in the following link, as they can help with that behavior: If an app on your Mac stops responding, closes unexpectedly, or won’t open However, I do not know how to interpret the crash report to lead me to fix the reason behind the crash.Īnyone out there that has experience reading these crash reports that might help me determine what is going on and why? On the first page, there are exception codes. Contacted the vendor, Blackmagic Design, but they have not been able to come up with a solution.Īttached is Apple crash log.Restored the computer from a time machine back-up when I knew the software was launching.Did a fresh install of the operating system.Manually uninstalled to make sure all files on the computer have been deleted including the application, files in ~/library and /library.